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When I plug it, the LED of the disk is on but Windows does not detect the disk. Check the Ethernet connection through a different device (connect another laptop or computer directly through its Ethernet port using the same main cable (not the adapter). But laptops tend to have USB-C more frequently than . Error message that is related to USB driver. Restart your computer. USB-C (DisplayPort Alt Mode) port on your computer, the USB-A and USB-C ports will work at the same time with USB 3.1 Gen 2 (10 Gbps) data transfer rate on selected Dell computers. a mobile phone - when plugged in even though the laptop may not "recognize" it the phone should give an indication that it is being charged, proving that there is power available from the USB port(s). If it shows that it is NOT charging check the following setting:. (I am using USB sound and USB wifi dongles - with a Dell 1550 on the way for Wifi and Bluetooth.) Power delivered to a device, but PC can't see it. Error message that the USB device is performing at a slower speed. That's not quite how USB-C is: adapters and cables may or may not work, depending on what features your device offers. A Type-A port can be anything from USB 1.1 - 3.2 gen2, and supply anywhere from 2.5W - 7.5W of power. In this case, you can try using a different computer, or you can try plugging your device into an external power source. With USB-A, things were relatively simple: basically anything you could plug in would work. Another likely reason for USB-C not working on Windows 10 could be insufficient PC charging. Cause It doesn't have to show that it is connecting to the laptop it only has to show that it is charging.. Perform the steps below to get a working USB port again: Step 1: Remove or unplug the existing power supply of your laptop. Sometimes, for just a second, PC recognizes a device but then it suddenly disappearing. - I get video out the HDMI. NOTE: When the mobile adapter is connected to the 7.5 W USB-C (DisplayPort Alt Mode) port on your computer, only one of the USB-A or USB-C ports will work. Audio headset port USB 3.0 port with PowerShare USB 3.0 port Power Adapter LED Indicator Sleep/Wake up/Power button IMPORTANT: The dock button is designed to replicate your system's power button. USB-C (DisplayPort Alt Mode) port on your computer, the USB-A and USB-C ports will work at the same time with USB 3.1 Gen 2 (10 Gbps) data transfer rate on selected Dell computers. a mobile phone - when plugged in even though the laptop may not "recognize" it the phone should give an indication that it is being charged, proving that there is power available from the USB port(s). Predator PH317-54. So all signs show the type-c port of the laptop is simply not reacting to anything now. Hi, I try to use my DELL Thunderbolt Dockingstation (WD19TB) with my MSI laptop (GT73VR 6RE). Sometimes there are problems with the USB -C port connection with the HDMI adapter. I also tried booting from the USB plugged into the problem port, and it didn't even show up as an available boot option. Drivers and firmware are up to date and it 'feels' like a hardware/connectivity issue to me. Similar threads; Question how to connect samsung syncmaster nc220 with a laptop (preferably on Type C port: Question Please Help me. External monitor through USB-C not working after 21H1 update. If it works fine, then it isn't your cable and likely the adapter. In my case everything worked besides the external display, but the part causing the problems was the USB-C cable. Very rarely, I can plug a device and it working properly (not disappearing after recognizing). And now usb-c port not working. I have tried the following: I have completely reset my computer deleting everything. I have two questions: (1) Any thoughts on what might be causing the USB-C port not to work? Check the Power Supply (Only For Laptop Users) USB ports function properly when they get the right power supply. And now usb-c port not working. Step 2: Turn off your computer and restart it again. Run the UEFI hardware diagnostic on the usb ports. Newer phones use USB-C charging, car chargers may come with USB-C ports, and portable chargers (discussed more below) can have USB-C options. Syntech USB C to HDMI Cable. PC -> SSD works PC -> 2m USB 2.0 extension cable . However, not everything just goes smoothly when you are using the computer. The USB-C docking station can transmit data, audio as well as video. and u will be limited by hte bandwidht of the usb 3 which is like 5gbps whcih might be enough for 1K 60hz max. Check the USB port. On the Dell forums, one user reported calling Dell to troubleshoot his USB-C issues and was sent a replacement laptop that fixed the issues Plugable has worked with a customer who was experiencing USB-C device instability using his XPS 15 connected to our Triple Display Dock. (2) Why can't I use the second USB-C port to charge? 14,155. 4. reinstall Nvidia display driver but also not working. If you can see a battery symbol next to the USB-C port you also have a winner. 113,340. If you're using a Dell laptop and it does not recognize your USB device, you should check if it has any issues with power supply. First, disconnect the Type-C cable to power off the docking station, and then remove the power adapter from the docking station. Choose another USB port/hub. I've updated the BIOS on affected machines, updated all USB and Ethernet drivers, and updated all firmware for the WD-15 docks, using Dell support assist, Dell command update, and manually installing drivers. If there are no red crosses or yellow exclamation marks against the USB Controllers entry in Device Manager and it still doesn't work, right click the USB root hub entry, click properties, click Power Management then uncheck 'Allow the computer to turn off this device to save power Do this for all root hub entries if . The first monitor connects via the HDMI port no problem. BIOS is good. 5. You can find that setting by going to: Power and Sleep Settings >Additional Power settings>Change plan Settings > change advanced settings > USB Settings > USB Selective Suspend Settings>Disable. After the computer starts again, the ports should be working fine. At . Power delivered to a device, but PC can't see it. Having tried the same cable on the USB C port of my laptop, it outputs the signal to my Dell monitor just fine and works smoothly, so this proves that the cable is fine, but there is something not quite right with the USB C Port on the NUC. Lenovo ThinkPad USB-C problems. Run Diagnostic in MyAsus but not reporting any issues. Any sound coming out of the headphone jack has very bad sound quality for some unknown reason, so I decided to get a USB-C to 3.5mm jack converter. I have two questions: (1) Any thoughts on what might be causing the USB-C port not to work? However, check the user manual to verify whether the USB -C port will allow features like Display Port over USB-C alternate mode and . The laptop has a second USB-C port right next to the first (but with no charging light next to it). The HDMI port successfully allows one external monitor as expected, but the USB Type-C to HDMI cable I am trying to use which uses the Display Port Alt protocol cannot display the monitor, I have changed monitors and tried the cable on another laptop that successfully runs a monitor from USB Type-C and the monitor and cable both work. 261. the USB is not working I tried all the Dell diagnostic and it is failed. Plug a power adapter into your USB device, or try to use a different PC (or phone). Check the Ethernet connection through a different device (connect another laptop or computer directly through its Ethernet port using the same main cable (not the adapter). DA300 adapter hdmi to display port not working Help I have connected the DA300 to the usb-c of a laptop and a display port to display port cable works when connecting to a monitor but an hdmi to display port cable is not working (I have tried two different cables and neither work). Uoeos USB C to HDMI Cable 4K Adapter. Hi, Some things to try and to check: With both the right side USB ports, plug in a USB device that gives an indication of being powered by the USB port e.g. I recently got an oculus quest (not 2) and wanted to play a steam vr game using oculus link. And, 15 watts is a little uninspiring for a port designed for charging phones, too: Of the three USB-C ports on the monitor, only one can charge a laptop (at up to 90 watts). I have an issue with my 2 month old XPS 13 9380. Z. 01-02-2021 10:55 PM. Yes No MichaelCJH Author Level 3 4 1 31 Message 3 of 14 Flag Post 01-12-2019 09:51 PM Not working! This video shows you how to fix USB ports on laptops and PCs. We tried new keyboard/mouse, differents USB ports, USB powered hub, etc etc. The T470 has an HDMI port and a USB-C port. If front USB ports not working is a minor glitch, then a simple restart is capable of fixing this issue. Choose another USB port/hub. Click on the 'Windows' icon. If not, move to Step 2. I need to get it repaired but dont know which chip is responsible as both usb ports are not working - Dell Inspiron 15-3521 I tried updating the drivers and looked online but to no avail. USB device is working intermittently. Now, it is time to restart the computer. However, I found that if I plugged in my mouse and keyboard, they wouldn't work. Sometimes, for just a second, PC recognizes a device but then it suddenly disappearing. Newer phones use USB-C charging, car chargers may come with USB-C ports, and portable chargers (discussed more below) can have USB-C options. The laptop has a second USB-C port right next to the first (but with no charging light next to it). To check for power supply issues, you can follow these steps: Disconnect the AC adapter or power cord from your laptop. If your computer does not support the device you're trying to connect via USB-C, you will see this error message. When he tries to connect his 2nd monitor via the USB-C the PC will not detect it. I am having issues with the far USB C Port. Dell Dock connection cable - 1. My aim was to plug my wireless mouse and keyboard into the hub to free up some usb ports on my laptop. For example, some users from the Microsoft forum reported that their Surface Book 2 USB ports not working and they still need to use the USB port to transfer file between USB drives and computer. Syntech. My USB C ports on the left hand side stopped working the other day. And you can also connect it to your laptop with a Thunderbolt 3 port. If you are having trouble with your USB ports not working on your Windows 10 laptop or desktop PC then one of these 5 solutions will fix your problem.These s. Try to insert the USB device into another port. If not test your USB port. Starting in this sequence allows the laptop to "sense" that it is docked and check for any dock-connected external monitors. Jan 14, 2019. Sorry your USB-C port is a Gen1 that does not support video out. If it's still not working, continue with Step 3. Solution 4: Restart Computer. The solution at my side is to use the OEM cable delivered with the dock - using a 3rd-party USB-C cable might cause problems as not all USB-C cables are capable of supporting power, display, and other usb devices. Finally, Thunderbolt 3 ports all support power delivery which can be identified by a lightning symbol next to the port. It really depends on how the board manufacturer decides to implement a particular USB shape as to what features it provides. Not always. The majority of the users have claimed that their USB C to HDMI stopped working after the update of Windows 10. network issues exist when using a 3rd party Ethernet to USB-C adapter. Windows 10 has a USB Selective Suspend Setting that is automatically set to enable (meaning the computer decides when the port has power). The majority of the users have claimed that their USB C to HDMI stopped working after the update of Windows 10. #6. a mobile phone. 3. USB ports of laptops malfunction when they do not get sufficient power. After plugging the docking station via USB-C (Thunderbolt 3) into the USB-C/Thunderbolt connector on the back of the laptop, the Thunderbolt Software appears and recognizes the docking station (Thunderbolt Controller 2 > Port 1 > Dell, WD19TB Thunderbolt Dock) - see screenshot. Justin, I'll be sending you a PM soon. When I plug a device to usb-c thunderbolt port, it's not working. Turn off tap esc as you power up then F2 then component tests and pick usb. Step 2: Disconnect and reconnect your power cord (for laptop) If your Dell laptop has any problem with power supply, the USB ports on your laptop may stop working. It will also support multiple identical external displays using an HDMI hub. Go to Start > Control Panel > Device Manager > Universal Serial Bus Controllers > click + to expand the list > scroll . Thunderbolt port or USB-C (DisplayPort Alt Mode) port. Drivers and firmware are up to date and it 'feels' like a hardware/connectivity issue to me. If you connect the TB18DC to supported Dell computers, the dock button will work like your computer's power button and you can use it to "power on . It worked without issues since I bought it in 2019 until the last Windows update. Use a type-C to USB-A adaptor to connect my type-C docking into the laptop USB-A port, it worked. The DA310 does not work with the USB-A port on the PC The DA310 is only compatible with the USB-C port on the PC, i.e. Try a Different USB Port on the Monitor Unplug the USB device you are trying to use and plug it into a different USB port on the monitor. My headphones don't work with this port at all, and the computer . I tried to rest and still not working. I also try plugging in devices and none of them will work. If yes, replug the USB drive to your PC tightly. Then recheck if the device shows up. Does this laptop support this type of adapter, it is a ProBook 640 G3, Wind. my HP Pavilion dm3 laptop USB ports Stop Working: Question USB ports stops working randomly until I Restart: my usb ports stopped working: HP Notebook 15-an050nr: all USB ports stopped working: My hdmi ports stopped working i got a vga to hdmi with audio . For . Its SuperSpeed USB Type-C® 5Gbps signaling rate port does not support Alt mode and is not fully compatible with your Selore & S-Global USB-C HUB you will get same result with other USB-C hub's. Regards. This will make sure the capacitors discharge completely. Docking Station Power Button - 3. USB-C port on laptop not working with headphones I have an HP Pavilion 15 laptop. Here is a link to a video which shows how to open your laptop. 3. Not All USB-C Ports Are The Same. It's important that not all USB type C ports can be . not the dock. If yes, change a new one and reconnect your external hard drive to your PC. The thing that fixed it for us was a BIOS update - if you use the Dell command centre (comes pre-installed with Dell machines) you should be able to check for any pending updates - more often than not it will list a BIOS update (9/10 of our machines did). Plug your USB device into your laptop. The USB-C docking station helps connect the USB-C port to your laptop. Otherwise, you need to examine the port on your computer for a battery symbol next to it. November 6 edited November 6 in Predator Laptops. The freebie stand is attractive and versatile, but you can also VESA mount the monitor without an adapter. If your USB device is Not Rrecognized or the USB Fla. USB-C port not working; . USB-C port on side of Dell laptop - 2. Dell XPS 13 9380 USB C power port stopped working. After the computer has restarted, check the USB device to see whether it is working. squirrel_widget_3772882. I connected that to my USB-C port. 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